Refunds can be initiated only in following events:• You have opted an incorrect TIER and our team has advised you another plan, 100% of the original plan value will be refunded subject to the condition that no service was delivered for the previous plan.
• Your payment was successfully processed/ or processed twice and not received by FMR, you will get the refund.
• FMR reserves the right to refuse any r that it cannot deem to fulfill within the legal and regulatory framework of the country, 100% refund will be made.
• Once you are eligible for refund, our team will confirm the same to you via email. Thereafter, your refund will be processed within 10 business days from the date of confirmation.
• After availing FMR services, our team may request you to submit some additional information/documents to process your ITR. If you are unable to share the requisite information/documents within reasonable time without a reasonable reason, FMR reserves the right to cancel your ITR filing. FMR will forfeit any payment made to FMR in the event of cancellation.
• If you withhold information pertaining to your case as our experts work on it owing to which FMR team is unable to fulfill your services, you shall not be eligible for any refund.
• Any payments made to the Government departments will not be refunded.
• All refunds will be in form on Credit Notes.
• If a cancellation / request is made for any other reason than mentioned in the points above, refund would be made in accordance to the pointers mentioned below.
100% refund of the amount paid to FMR:- Within 1 day of payment or before expert is assigned to work.
25% refund of the amount paid to FMR:- Expert assigned to work or Calculation is done or your ITR is processed but not uploaded.
0% refund of the amount paid to FMR:- Work is completed by FMR Team